Remove Case Management Remove Compliance Remove CRM Remove Customer Service
article thumbnail

Generative AI for the Service World

DMG Consulting

Generative AI is ideal for service organizations due to its ability to create content in response to inquiries. Contact center and customer service technology vendors are applying generative AI to enhance their solutions, speed up implementation, and improve the accuracy of their findings. and customer service organizations.

AI 59
article thumbnail

Sales Intelligence and Contact Centre enhancements driving the Puzzel experience

Logicalware

We know that consumer organisations like yours are working hard to retain existing customers by providing them with great customer service. Lately, though, we have been hearing that customer loyalty is amplified with the number of products and services that customers buy from a brand.

Sales 52