SurveySensum
NOVEMBER 11, 2021
When you have too many customer personas and a huge audience pool, you need to manage it. SurveySensum allows you to store, organize, and manage all the information about your customers easily. Text Analytics. Text Analytics. Data Management. Feedback analytics.
SurveySensum
APRIL 21, 2023
It’s a customer experience management platform that helps companies make customer feedback actionable. Set up notifications to address feedback to close the loop. Text Analytics: SurveySensum uses AI-driven sentiment analysis to help understand the emotions behind the open-ended responses.
PeopleMetrics
JANUARY 28, 2021
I think at the time when I started, my only understanding of customer feedback was as a customer of. of individual feedback - individual customer feedback - being revealed, not anonymous, and followed up on is a huge change. Audrey: Yeah, the big thing with text analytics is being able to do it at scale.
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