Case Management Customer Service Omnichannel Text Analytics 
SurveySensum
NOVEMBER 11, 2021
When you have too many customer personas and a huge audience pool, you need to manage it. SurveySensum allows you to store, organize, and manage all the information about your customers easily. Text Analytics. 360-degree solution for customer professionals. Good customer service.
SurveySensum
APRIL 21, 2023
Customer reviews offer valuable insights into a product’s pros, cons, and evolution. Poor customer service Customer support is a crucial factor that builds brand trust among customers. Text Analytics : This feature helps analyze open-ended text responses from survey participants.
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