Case Management Gaming Sports Voice of the Customer 
PeopleMetrics
JANUARY 29, 2014
At every level of sports, there are coaches. ” With simple tools to listen to customers we now have a powerful, honest source for coaching and feedback on team and individual performance – the Voice of the Customer. How about a game of one-on-one? 4) Reap what you sow.
ClearAction
AUGUST 3, 2015
Maybe you dream of your customer-facing staff, or your executives, as customer experience action heroes? As exciting as swashbucklers, comic book characters, folklore figures, and sports stars are, that style of action is probably not right for customer experience excellence. Not so fast. Yet action is sorely needed!
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