SurveySensum

JANUARY 27, 2022

Gather valuable feedback, analyze them, and act on time to improve customer engagement and experience with SurveySensum’s powerful customer experience software. What is Customer Experience software? It also stores all your customers’ data in one place and gives you real-time updates. . ?

Sentiment Analysis 59

Sentiment Analysis Customer Experience CEM NPS 59

SurveySensum

NOVEMBER 11, 2021

SurveySensum is an AI-powered end-to-end customer experience management platform that facilitates SMEs and growth-stage businesses to act effectively on your feedback. . Use inbuilt survey templates to build effective and audience-specific surveys for different touchpoints at lightning speed. Closing the loop.

Sentiment Analysis 52

Sentiment Analysis Text Analytics Close the Loop Machine Learning 52

SurveySensum

FEBRUARY 11, 2022

This AI-powered end-to-end customer experience management software is an ideal alternative to Medallia. One, it is best for SMEs and developing-stage companies who avidly want to listen to their customers and act on their feedback. . End-to-end feedback management. Closing the loop. SurveySensum.

Close the Loop 52

Close the Loop Touchpoint NPS Customer Feedback 52

Lumoa

APRIL 3, 2018

That time, customer experience management was still unknown to the most of the business doers. Soon after, NPS gained popularity and used to be implemented everywhere: from customer service interaction to every individual customer touchpoint. Do not ask feedback after each touchpoint either.

Net Promoter Score 134

Net Promoter Score NPS Touchpoint Text Analytics 134

SurveySensum

APRIL 5, 2022

Organizations that are very particular about understanding their customers’ journey at multiple touchpoints and wish to deliver an end-to-end customer experience end up looking for the best alternative to SurveyMonkey. . Customer Feedback. Voice of the Customer Tools. AI Sentiment Analysis.

NPS 52

NPS Sentiment Analysis Start-ups Customer Feedback 52

SurveySensum

APRIL 21, 2023

It’s a customer experience management platform that helps companies make customer feedback actionable. Set up notifications to address feedback to close the loop. SurveySensum allows users to download survey results in various formats, such as CSV, PDF, or Excel, for further analysis or sharing.

Text Analytics 52

Text Analytics Start-ups Social Media Customer Feedback 52