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Understanding Business-to-Business Customers’ Purchase Decisions

ClearAction

What is it like to be a customer when both you and your suppliers are manufacturers? A major equipment manufacturer once found themselves in more than a tight squeeze when a supplier of a critical, unique part had a fire in their factory. Understanding Business-to-Business Customers’ Purchase Decisions. More than meets the eye.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

Mike is the Founder and Managing Partner at Storyminers and helps mid-market companies to achieve higher operating results and profitable exits using Storyminers’ unique combination of Story, Strategy, Experience Design, and Technology. LinkedIn : [link]. Website : [link]. LinkedIn : [link] /. Website : [link].