Compliance Data Entry Predictive Analytics Sales 
Zendesk
OCTOBER 4, 2023
RPA allows bots to execute repetitive, back-office tasks and processes like data entry and extraction, filling out forms, processing orders, moving files, and more. Data also plays a key role in machine learning , ensuring the IA learns from each support interaction and user feedback.
Callminer
OCTOBER 22, 2019
Outbound would be a sales and marketing solution to help your business grow. This could be incoming sales enquiries, but usually pertains to customer service and support issues. Certainly, AI has and continues to be used for contextualizing the massive amounts of data captured by call centers, but it’s starting to go a step further.
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