20 Call Center Leaders and QA Pros Reveal the #1 Problem Keeping Call Center QA & Monitoring Teams Up at Night (and How to Solve It)
Callminer
SEPTEMBER 5, 2017
Focus on the game, not the score… ”. Your customer does not care what you get on your internal scorecard. “All call center Quality Assurance (QA) & monitoring teams would likely agree…” That it’s compliance keeping them up at night. How it’s changing. How to stay ahead of it. How to solve this?
140 
Let's personalize your content