Customer Bliss

NOVEMBER 15, 2016

Her background is interesting as she is professionally an engineer, but found her way to the customer care space. The meter to cash team of over 1100 provides customer service to Eversource’s customers in Connecticut, Massachusetts and New Hampshire. Episode Overview. Storytelling. Change Management.

Social Media 0

Social Media Engineering Gaming Customer Service 0

Hodusoft

AUGUST 16, 2023

Apart from providing internet services from its Manhattan facility, it also has offices in Newark in New Jersey, Brighton in Massachusetts, Newfield in Connecticut, and Burlington in Vermont. Advanced call analytics and reporting “Information is the oil of the 21st century, and analytics is the combustion engine.”

Technology 52

Technology Technology Customer Retention Entertainment 52

Intercom, Inc.

APRIL 15, 2021

Long story short is I studied engineering back in France and came to the US for an internship at a startup. I was actually supposed to start in Connecticut, but before I started, they told me the company had moved to California to start raising VC money. Francis: Absolutely. Well, thanks a ton for having me.

AI 118

AI Start-ups B2B Predictive Analytics 118