Fonolo

MAY 11, 2022

Organizations with exceptional customer support know this; they are constantly looking for opportunities to improve those precious interactions and create pleasant and memorable experiences. Creating a Customer Service Strategy That Drives Business Growth. Oregon Public Employees Retirement System (Oregon PERS).

CX 91

CX Non-Profits Education Contact Center 91

Fonolo

MAY 11, 2022

Organizations with exceptional customer support know this; they are constantly looking for opportunities to improve those precious interactions and create pleasant and memorable experiences. Creating a Customer Service Strategy That Drives Business Growth. Oregon Public Employees Retirement System (Oregon PERS).

CX 67

CX Non-Profits Education Contact Center 67

Customer Service Life

MARCH 6, 2019

I’ve completely caught the fly fishing bug — an unavoidable consequence given the abundance of fishable water here in Oregon. I finally placed the call a couple days later and was connected with a customer service representative. appeared first on Customer Service Life. Click here to read the original post.

Contact Center 92

Contact Center Sports Customer Service Start-ups 92

Customers That Stick

JANUARY 15, 2015

– His experiences in France have led him to be more patient with customers to listen very carefully to make sure he understands before he replies. Meet Erin Archuleta! – From not-for-profit to the lauded ICHI Bar and Sushi, she actually started her customer service career on Coney Island.

Customer Experience 104

Customer Experience Contact Center Customer Retention Start-ups 104

Kerry Bodine

JUNE 20, 2015

I’ve compiled the following list of conferences spanning a variety of topics — like CEM, service design, customer loyalty, customer success, and contact centers — that should be of interest to a wide range of customer experience professionals. Service Providers. Portland, Oregon. San Francisco.

CEM 97

CEM CX Contact Center Customer Loyalty 97