Contact Center CX Florida Innovation 
Fonolo
MAY 10, 2023
Attending contact center conferences and live events is an excellent way to keep up with technology and best practices in this rapidly changing industry. Call Center and Customer Service Conferences If you’re wondering what contact center or customer service industry conferences to attend in 2023, we’ve got you covered!
Hodusoft
MARCH 22, 2024
Experience the Evolution: HoduSoft Showcasing HoduCC Omnichannel CX Suite at Enterprise Connect 2024 “Customer experience is one of the two core pillars of customer retention.” In the realm of business communication, CX is not just a buzzword. It’s the cornerstone of progress. HoduSoft’s Participation: What to Expect? With booth no.
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Execs In The Know
MAY 2, 2022
And all this at a time when leaders are already struggling to build effective CX programs that drive loyalty. A recent Gartner report found that more than 70% of CX leaders struggle to design projects that increase customer loyalty and results. If you’re ready to level up your CX for economic volatility, we’re here to help.
Execs In The Know
MARCH 14, 2022
Explore emerging ways to create candidate interest & employee retention with Rick Zayas , COPC VP , in a pre-conference workshop at Execs In The Know’s Customer Response Summit (CSR) in Clearwater, Florida, on March 28, 2022. Contact centers have not been immune to this phenomenon. More Jobs than Workers.
Fonolo
NOVEMBER 13, 2018
Where: Marco Island, Florida. Now in its seventh year, Smart Customer Service shines a spotlight on the innovative ways CS technologies are shaping our lives and changing how CS professionals do business. Where: Fort Lauderdale, Florida. Northeast Contact Center Forum (NECCF). This is one is not to be missed!
Hodusoft
FEBRUARY 6, 2024
As businesses these days look for comprehensive and innovative solutions for streamlined communication and effective customer engagement, HoduSoft’s participation in IT EXPO can be a game changer. Let’s explore the key highlights of HoduSoft in this event for businesses looking to enhance their business operations.
Execs In The Know
APRIL 8, 2022
Together, the group was able to challenge the “status quo” and inspire innovation through COMMUNITY, CONNECTION, and BALANCE. How Fanatics Activated Its CX Data Superpowers. By approaching CX with a fan’s passion, Carolyne and team are turning data insights into heroic moments — all in the spirit of a mission to serve.
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