Remove CRM Remove Customer Acquisition Remove Customer Satisfaction Remove Manufacturing
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8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

The manufacturing sector is not only riding but embracing this new age wave of digital transformation. Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue.

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Thriving in Customer Experience on a Tight Budget

ClearAction

Objective: provide non-customer-facing groups with relevant insights to guide their strategies, policies, processes and hand-offs. Consider the customer data residing in survey reports, complaint logs, service and sales call reports , CRM databases, win-loss analyses, the Internet, and so forth.

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Digital-first customer service — it’s good for customers and the bottom line

Zendesk

One common misconception is that if organizations hire more people on the support team, then the team will get more done and customer satisfaction will go up. But at large companies with sprawling customer bases, customers often feel like another ticket in the queue. &nbsp.