DMG Consulting

SEPTEMBER 13, 2021

Every employee plays a role in delivering an outstanding customer experience (CX), whether in direct contact with customers or supporting customer-facing co-workers. Although customer service might not be their primary job function, every employee needs the right tools to enhance customer relationships with the brand.

Contact Center 48

Contact Center Artificial Intelligence Entertainment CRM 48

CommBox

MARCH 13, 2022

Imagine automatically personalizing any message on your campaigns by streaming customer data from your internal systems. Send mass messages to thousands of customers at once! . CommBox integrates with any CRM, so you can also stream customer data from your internal system and create a more expansive contact list for your campaigns.

Sales 52

Sales Omnichannel CRM AI 52

SurveySensum

JULY 14, 2020

President of Reflective Keynotes Inc, Mike Aoki has over 20 years of successful experience in customer service, sales, and management. He has expertise in customer service and sales and has been interviewed by the Globe and Mail, Contact Centre Pipeline magazine, and the Customer Experience Radio Show.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132