CommBox

JUNE 25, 2023

The real challenge lies in ensuring that these tools actually deliver tangible value by infusing business communication logic into your CRM. million customers, and tens of thousands of doctors, consultants, and other healthcare professionals. This is where CommBox comes into play. Take Clalit, for instance. Clalit has over 5.5

Net Promoter Score 98

Net Promoter Score Hospitality Hospitality Healthcare 98

Intercom, Inc.

MAY 22, 2019

To understand the voice of the customer , companies need to measure three critical points in the user experience: onboarding effort, support satisfaction and an overall net promotion score that measures relationship health. All of our machine models are different for SaaS, for eCommerce, for insurance-based healthcare, etc.

Voice of the Customer 199

Voice of the Customer Net Promoter Score Machine Learning ML 199

SurveySensum

AUGUST 3, 2023

and share them across multiple channels such as email, WhatsApp, In-App, CRM, and more. SurveySensum caters to the needs of multiple industries such as B2B , Automotive, Retail, Healthcare, and Finance. SurveySensum SurveySensum is one of the top B2B SaaS Feedback Software out there.

B2B 52

B2B NPS Text Analytics Net Promoter Score 52

SugarCRM

SEPTEMBER 5, 2019

Based on the completion of CRM events, your tailor-made surveys can be sent to those customers. Subtract the percentage of detractors from the promoters. For instance, an NPS survey shows 50% of your customers are promoters, and 20% are detractors. Your NPS score is 30 (50%-20% = 30). What is a good Net Promoter Score?

NPS 30

NPS Net Promoter Score Transportation Hospitality 30

SurveySensum

AUGUST 9, 2022

The solution works best for industries like Education, Healthcare, Technology, Retail, Financial Services, B2B, Travel, Hospitality, etc. . Some of the notable byproducts of Qualtrics are Customer XM, Employee XM, Brand XM, Design XM, Core XM, and XM Dscvr. Business giants like Volkswagen, Chobani, Finder, Vietnam Airlines, Healthscope, etc.,

Sentiment Analysis 52

Sentiment Analysis NPS ML Start-ups 52

Callminer

JULY 23, 2019

Although our Stella Connect clients do provide a link-back to the full CRM ticket, what agents see at a glance in their dashboards and on the group leaderboards is very simple: star rating, comment, and reward. It’s when medical administrators and technicians serve the physicians in healthcare. (It’s Make sure to listen to calls.

Contact Center 140

Contact Center Construction Start-ups Net Promoter Score 140

SurveySensum

JULY 14, 2020

Striving to build amazing experiences resulting in worldwide leading CX scoring, Net Promoter Scores, Customer Satisfaction, and company profitability, Michael Pace is a Customer Service Executive with a proven record of creating and motivating high performing teams to exceed both personal and organizational objectives.

Customer Experience 132

Customer Experience CX E-commerce Social Media 132