Customer Expectations, Customer Relationship Management, Customer Survey and Healthcare

Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential

Myra Golden Media

APRIL 11, 2023

Despite fewer resources and fewer employees, contact centers are expected to achieve the same or better results. With customer expectations rising and budgets tightening, contact centers are under pressure to deliver excellent service while reducing costs. But how can they achieve this?

Contact Center

Contact Center Predictive Analytics Artificial Intelligence CRM

10 Best Practices for Effective Customer Data Management

Aquire

SEPTEMBER 2, 2021

Perhaps you’ll be getting contact information through forms or gathering feedback through customer surveys. Give customers an incentive. A sizable 57 percent of customers are willing to exchange personal data for personalized offers. Whatever the data, it pays to have a proper plan for its use.

Data Entry

Data Entry Government Healthcare Customer Relationship Management

Tech Customer Success

Do More With Less: 3 Effective Strategies to Maximize Your Contact Center’s Potential

10 Best Practices for Effective Customer Data Management

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