What Is COVID-19’s Effect on Customer Churn—And What You Can Do About It in 5 Steps
Totango
JUNE 26, 2020
COVID-19’s effect on customer churn may have already begun, but there is still plenty you can do to increase customer engagement and retain the customers you have worked hard to win. Lean on Customer Data Segment Your Customers Be Proactive Communicators Be Flexible Revisit Goals and Success Points.
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