Remove Customer Experience Management Remove Customer Feedback Remove Social Listening Remove Unstructured Data
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How to build a customer-centric product strategy using real-time product insights

Sprinklr

From marketing to product development, customer feedback about your products is the lifeblood of your brand. But, the way customers give that feedback has shifted dramatically to digital channels like review sites, social media, and chat apps. Step 2: Understand intent to create quick and actionable insights.