Customer Experience Management, Customer Service and Tennessee

11 expert tips on how should you deal with angry customers

SurveySensum

SEPTEMBER 18, 2020

Despite the best of your efforts to offer an excellent product/service, sometimes you aren’t able to live up to their expectations. Owing to rough weather, one of their flights to Atlanta was diverted to Knoxville Tennessee. A few years back, Delta Airlines was caught in a similar scenario.

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Hospitality Hospitality Social Media Start-ups

CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator

Comm100

APRIL 26, 2020

Customer Experience is just the best… not just the work, but the people doing the work. I came into CX through the left-field of Customer Service. I’d been managing a small software support team at UL for quite a few years, and honestly was pretty fat and happy with the whole situation.

CX Unstructured Data CXM Real Estate

Tech Customer Success

11 expert tips on how should you deal with angry customers

CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator

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