Customer Experience Management and Tennessee

11 expert tips on how should you deal with angry customers

SurveySensum

SEPTEMBER 18, 2020

Owing to rough weather, one of their flights to Atlanta was diverted to Knoxville Tennessee. A proactive approach encourages a brand to notify the customers about their product/service’s shortcomings rather than waiting for customers to approach them. A few years back, Delta Airlines was caught in a similar scenario.

Hospitality

Hospitality Hospitality Social Media Start-ups

CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator

Comm100

APRIL 26, 2020

Jeanne Bliss has a wonderful section in Chief Customer Officer 2.0. When we bring structured and unstructured data together inside of an effective Customer Experience Management platform, it’s amazing the story that can be told! Omni-channel unstructured customer feedback makes things even more challenging.

CX Unstructured Data CXM Real Estate

Tech Customer Success

11 expert tips on how should you deal with angry customers

CX Inspiration – A Q&A with Nate Brown, Co-Founder of CX Accelerator

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