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What is customer satisfaction (CSAT)?

Intercom

Customer satisfaction is one of the most important considerations for any business. After all, a healthy business relies on happy customers – and if your customers aren’t happy, they probably won’t stick around. Find out how Intercom can boost your customer satisfaction metrics What does customer satisfaction mean?

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Shared Inbox 101 + The 7 Best Shared Inbox Tools

Help Scout

When your business is small and you have a low volume of support requests, using a distribution list or shared Gmail or Outlook mailbox may be an effective way to handle customer service. However, it’s important to remember that distribution lists and shared mailboxes aren’t built for customer service.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

I usually ask follow-up questions to gauge their level of sincerity and open a dialogue with them about what their expectations for customer service are and how they’re striving to meet them. Sue Andrews is the HR & Business Consultant at KIS Finance. Levi Olmstead. levi_olmstead. Guidelines are needed, of course. KISfinance.

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37 HR Professionals & Hiring Managers Share the Most Useful Customer Service Interview Questions for Managers

Callminer

I usually ask follow-up questions to gauge their level of sincerity and open a dialogue with them about what their expectations for customer service are and how they’re striving to meet them. Sue Andrews is the HR & Business Consultant at KIS Finance. Levi Olmstead. levi_olmstead. Guidelines are needed, of course. KISfinance.