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10 Things You Can Do to Ensure Your CX Success

SugarCRM

An AI-powered CRM can also detect your customersoutlook and attitude towards you, understand your service agents’ demeanor with your customers, and help detect potential pain points in your customer interactions. Implement a Customer Information Standard to Know Your Customers.

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8 Ways Modern CRM is Reshaping The Manufacturing Industry

SugarCRM

Customer relationship management (CRM) solutions serve as a hub of this transformation and help organizations turn transformation investments into revenue. In addition to managing existing customer relationships, CRM platforms can also streamline the sales process and shorten sales cycles.