Service Quality Institute

FEBRUARY 8, 2022

Many spend a fortune on their stupid customer satisfaction surveys that few people complete and rarely does the feedback make an impact. In this post, we are going to cover two firms that have provided Relentless Customer Service. It is the most powerful tool for rapid growth. market dominance and record sales and profits.

Start-ups 52

Start-ups Sales Customer Service Customer Satisfaction 52

Hodusoft

AUGUST 16, 2023

Apart from providing internet services from its Manhattan facility, it also has offices in Newark in New Jersey, Brighton in Massachusetts, Newfield in Connecticut, and Burlington in Vermont. With multi-branch operations, the ISP needs to ensure seamless services for its customers and connectivity between locations.

Technology 52

Technology Technology Customer Retention Entertainment 52

Zendesk

APRIL 2, 2021

“Customer experience is the core of why we exist … Zendesk is a full solution that increases our productivity while improving the quality of our service.”. Spartan Race started in Vermont with a single race, and has grown into a world-renowned lifestyle brand. Ittai Savran, CEO of Olala Homes. Versatility for the long run.

Innovation 52

Innovation CX Retail Start-ups 52