Customer Service Customer Service Sales Machine Learning Omnichannel 
CommBox
DECEMBER 15, 2021
With the rise of big data, AI and automation, businesses are excited to use the latest technologies to power their operations and serve their customers. A key area that businesses are looking to automate is their customer communications. This can be customer service, sales, automated services and more.
DMG Consulting
AUGUST 16, 2022
Intelligent virtual agents come with low-code/no-code development environments so that the business (the customer service, sales, or collections department) can make changes when new opportunities or enhancements are needed. IVAs Are Good for Agents and CX.
SurveySensum
JULY 14, 2020
Meet the Top 150 Global Customer Experience Thought Leaders and Influencers of 2020. Adam Toporek – Customer Service Expert, Keynote Speaker, Trainer, Strategic Advisor . Annette Franz – Customer Experience Consultant, Keynote Speaker, Author . LinkedIn : [link]. Website : [link]. LinkedIn : [link].
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