Customer Service Data Entry Omnichannel Outlook 
Zendesk
MARCH 21, 2022
The word opportunity can have a positive or negative connotation, depending on your outlook. Plus, data entry—when performed by humans—is typically fraught with errors. It reduces the amount of time, effort, and mistakes that are associated with human data entry. Until then, every deal is just an opportunity.
SugarCRM
OCTOBER 27, 2022
That’s why we decided to sit down and craft this post to help recap the events that have taken place to ensure our community and customers who could not make it still have access to the announcements, keynotes, and overall highlights of the event! Adrian Swinscoe is a best-selling author on customer service, experience, and engagement.
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