SurveySensum

SEPTEMBER 13, 2023

In the dynamic landscape of B2B manufacturing, where innovation is the lifeblood of progress, the power of customer feedback cannot be overstated. That’s the transformative potential of harnessing customer feedback, and in the year 2023, it’s not just an option – it’s an imperative. But is it worth it?

Manufacturing 52

Manufacturing B2B NPS Compliance 52

SurveySensum

DECEMBER 2, 2022

The customer experience of car buyers is as important as the quality of cars and their attributes. And while the entire industry is focusing on improving or offering the best and most innovative cars out there, only a handful are focusing on their customer experience. Create a quick Automotive Customer Survey ?.

Customer Survey 52

Customer Survey Touchpoint Customer Feedback CRM 52

SurveySensum

OCTOBER 4, 2023

An automotive customer feedback tool is software designed to collect, manage, and analyze customer feedback and opinions within the automotive industry. Real-time Analysis Ensure the tool gathers and analyzes customer feedback in real-time and gives you timely alerts. This helps automotive businesses to thrive.

Customer Feedback 52

Customer Feedback Sentiment Analysis Text Analytics CRM 52

Customer Bliss

APRIL 11, 2017

The company decided to adopt Japanese manufacturing approaches, which often involve employees and customers getting more involved in the process. While at Intuit, Brian won CEO Leadership Awards in 2007 and 2009, as well as Scott Cook Innovation Awards in 2006 and 2008. They had to test/trial it for about three months.

NPS 65

NPS Net Promoter Score Gaming Manufacturing 65

Qualtrics

APRIL 14, 2021

The business decided to innovate and be creative about how it managed the views of its customers and company performance. Business leaders began to visualize data from touchpoints across the customer journey for its largest customers. Now, customer experience is a huge driver for Tetra-Pak’s success.

B2B 26

B2B Close the Loop CX B2C 26