Remove customer photobucket
article thumbnail

How software and cloud companies can scale CX with self-service and intelligent triage

Zendesk

As you add more customers and prospects, you’ll also find that you have more questions pouring into your support channels—everything from basic FAQs to the most complex technical questions, and your team is on the hook for every single one. help new customers register and onboard, and assist with account/password management issues.

CX 52
article thumbnail

9 ways to use AI in customer service

Zendesk

Company leaders and consumers now understand more about the benefits of AI in customer service and how it can make our lives easier. How can AI help customer service? Read on to learn how your business can make the most of AI in customer service. Here are some examples of how to use AI in customer service for your business.

AI 88