7 Leaders in Finance and Tech Share What They Wish They Knew Before Embarking on Their CX Journey
Customer Bliss
MARCH 22, 2018
Our work as CX practitioners is to put the customer first and think about how we can positively affect their interactions with our brand and organization. As the going gets rough and you’re in the trenches with CX transformation, this list will be a friendly reminder with advice to help keep your head in the game.
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