Uniphore
JUNE 22, 2021
So, put down that annual voice of the employee survey and get ready for unreal insights gleaned straight from the rants of real call center agents. So, we had to make their rants more entertaining. By leaning in and listening to the gripes your employees face, you can glean actionable insights that can make all the difference.
Execs In The Know
JULY 1, 2021
Industries like travel and hospitality, dining, and entertainment are all reopening and re-ramping concurrently. Even within the CX sector, competition is fierce, pay scales are rapidly rising, and companies are introducing all sort so new incentives and sign-on bonuses to attract the very best workers. 4 — Build Partnerships.
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Confirmit
MARCH 22, 2020
While we cannot do much to help you secure such household goods, we can help you navigate the confusing waters of Customer Experience (CX) during times of crisis. In the past few days, we’ve been getting a lot of questions from our clients on best CX practices in light of Covid-19. Your Questions Explored.
Qualtrics
OCTOBER 24, 2019
If there’s one key factor in delivering high-quality CX, it’s your staff. Employees are the front line for customer experience, and can have a huge influence on both the day-to-day and the long-term success of your CX program. The CX benefit? Capture the voice of employees in your CX program.
Qualtrics
OCTOBER 15, 2019
If there’s one key factor in delivering high-quality CX, it’s your staff. Employees are the front line for customer experience, and can have a huge influence on both the day-to-day and the long-term success of your CX program. The CX benefit? Discover how you capture the voice of employees in your CX program.
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