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How to Leverage Technology in Hybrid and Remote Work

SugarCRM

Technology for collecting, managing, and advancing customer interactions is vital for all businesses. Here are three ways businesses can use technology to maximize the value and productivity of a hybrid and remote workforce: 1. Capture, Manage and Analyze Customer Data. Ensure Your CRM Tools Are Fit for the Purpose.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

It’s no surprise that in today’s age of business, the increase in remote work has resulted in companies having to invest greater amounts of time and money into digital communication solutions and technology due to the rise in digitally-driven workplaces. CRM technology is one of the easiest ways to bridge operational gaps.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

It’s no surprise that in today’s age of business, the increase in remote work has resulted in companies having to invest greater amounts of time and money into digital communication solutions due to the rise in technologically-driven workplaces. CRM technology is one of the easiest ways to bridge operational gaps.

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5 Ways to Bridge Your Operational Gaps with Technology as IT Needs Grow

SugarCRM

It’s no surprise that in today’s age of business, the increase in remote work has resulted in companies having to invest greater amounts of time and money into digital communication solutions due to the rise in technologically-driven workplaces. CRM technology is one of the easiest ways to bridge operational gaps.

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How to Develop Your AI Strategy Today as a Customer Experience Leader

Experience Investigators

Artificial intelligence is the ability of machines to exhibit human-like intelligence. It involves a few areas, such as machine learning, neural networks, and natural language processing. Those enable programs to analyze data sets, recognize patterns, and deliver outputs we can understand. AI is nothing new.

AI 52
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The AI Powered Intelligent Document Processing (IDP) Revolution in Auto Finance

Lightico

The need for innovation becomes evident in the face of these challenges. Enter Intelligent Document Processing (IDP), a technological leap powered by AI that promises to redefine how Auto Finance manages its ever-growing paperwork, introducing a new era of efficiency and precision.

Finance 52
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2018 Will be the Year of Chatbots (Wait, What?)

SugarCRM

We thank you for your support and hope you’ll regularly check back in with us as we are excited to bring you fresh, innovative and thought-provoking content in 2018. These are the basic tasks that machines will handle that free up humans for more challenging and interesting interactions. I’m skeptical. I’m still not convinced.