Remove Double-Barreled Question Remove Gaming Remove Mystery Shopper Remove Text Analytics
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List of the 20 MOST Common Survey Flaws

InteractionMetrics

Either way, it’s what we call Gaming and it’s the second flaw on the list below. Start by using mystery shoppers to document which customers are asked to take your survey — and how. Double-Barreled Questions. asks about two different behaviors in one question. It’s public relations or marketing.

article thumbnail

List of the 20 MOST Common Survey Flaws

InteractionMetrics

Either way, it’s what we call Gaming and it’s the second flaw on the list below. Start by using mystery shoppers to document which customers are asked to take your survey — and how. Double-Barreled Questions. asks about two different behaviors in one question. It’s public relations or marketing.