MattsenKumar

JUNE 3, 2021

Saturated e-commerce markets like the US and Germany witnessed a 52% and 30% rise in online shopping. Almost two years since the first case of COVID was recorded, the e-commerce shape has transformed. However, the COVID pandemic tested the preparedness of all e-commerce companies and rewarded many with multi-fold growth.

E-commerce 52

E-commerce Retail Non-Profits Government 52

Zendesk

NOVEMBER 28, 2023

Premiering in 1962, the cartoon accurately depicts many technologies we use today—including AI. Today, most businesses can access advanced AI technology and be as efficient as Spacely Space Sprockets, the AI-powered factory in The Jetsons , by using AI as a service (AIaaS).

AI 52

AI ML Machine Learning Artificial Intelligence 52

VOZIQ

MAY 8, 2023

How Machine Learning Can Improve the Customer Experience While businesses have their focus on how advanced and impressive the core technology is, it distracts from focusing intensely on its tangible value proposition — the precise ways in which it can render business processes more effective.

E-commerce 40

E-commerce Customer Acquisition ML Machine Learning 40

VOZIQ

MAY 8, 2023

How Machine Learning Can Improve the Customer Experience While businesses have their focus on how advanced and impressive the core technology is, it distracts from focusing intensely on its tangible value proposition — the precise ways in which it can render business processes more effective.

E-commerce 40

E-commerce Customer Acquisition ML Machine Learning 40

Hodusoft

AUGUST 9, 2021

EasyFive Reasons Why E-commerce Players Need Social Media Contact Center Software. Many e-Commerce players using Social Media Contact Center Software for better CX. One thing is clear, social media has significantly influenced the retail disruptor—e-commerce. McKinsey Report US e-commerce penetration.

E-commerce 105

E-commerce Social Media Contact Center Omnichannel 105

Ameyo Callversations

FEBRUARY 9, 2022

Businesses adopt technology more readily, and conversational AI is no different. Consequently, industry leaders must understand the technology behind AI-based conversational tools to gain insights into customer behavior. The technology combines several communication technologies, platforms, and channels.

AI 98

AI Artificial Intelligence Machine Learning E-commerce 98

SurveySensum

MAY 20, 2020

They are spending hours on streaming platforms for entertainment, social media to connect with the outside world, e-commerce portals for shopping, delivery apps for food, and so on. The power of automated technology will transform the in-store shopping experience. Use technologies to increase your reach.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52