5 Incredible Omnichannel Customer Service Strategies to Win Customers
MattsenKumar
JUNE 18, 2021
All organizations building omnichannel customer service expertise have recognized that different customers will use other channels to browse, engage and seek support. Omnichannel customer service is no more a privilege; it is a sheer necessity to delight and retain customers. Current State of Customer Service. Increasing return rate.
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