Beyond Philosophy

JANUARY 19, 2024

We want to hear from you. Simply record a video with your thoughts, ideas, reactions, lists, or whatever else you have to offer, and we might discuss it on the podcast. It’s called None of Us Are As Clever As All Of Us. To learn more, click here. Justin Stafford ( justin@customersmarts.co ), founder of a Customer Smarts shared how sports can teach us how to improve your Customer Experience.

Sports 89

Sports Customer Experience Finance Gaming 89

Zonka Feedback

JANUARY 19, 2024

The eCommerce industry is on the rise as online shopping is one of the most convenient ways for shoppers to purchase the products they want in the comfort of sitting in their homes. But to attain business success in this industry, it is essential to understand the needs and preferences of your customers and gauge their shopping experience. Post-checkout surveys are one of the best ways to do this.

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Logicalware

JANUARY 19, 2024

UK Housing Associations are battling rising costs, static revenues and increasing staff turnover. Meanwhile, tenants are faced with prolonged wait times for repairs and services, resulting in a noticeable decrease in overall satisfaction. In the face of such turbulence, it is essential Social Housing providers rethink traditional business processes to improve staff and tenant experiences, reduce the time and cost associated with repairs, and meet standards set out by the Regulator for Social Ho

Technology 52

Technology Technology Compliance Omnichannel 52