Ameyo Callversations

APRIL 2, 2022

Chatbots are no more stylish additions to websites. On the contrary, its use has grown exponentially over the last few years to become one of the essential parts of the marketing mix for brands. The primary reason for the chatbot adoption is the versatility of using such a tool in providing an unmatched customer experience. As a brand communication technique, the impact of chatbots cannot be neglected anymore.

Customer Loyalty 40

Customer Loyalty AI Machine Learning Customer Satisfaction 40

Beyond Philosophy

APRIL 2, 2022

A common mistake organizations make with their experience is failing to understand customer expectations. This mistake will lead to customers feeling unhappy and disappointed—two emotions I guarantee won’t contribute to your customer-driven growth. Expectations are a form of Reference Point, which people use to compare and evaluate experiences.

Construction 13

Construction Management Consulting Customer Expectations Customer Satisfaction 13

Ameyo Callversations

APRIL 2, 2022

Chatbots are no more stylish additions to websites. On the contrary, its use has grown exponentially over the last few years to become one of the essential parts of the marketing mix for brands. The primary reason for the chatbot adoption is the versatility of using such a tool in providing an unmatched customer experience. As a brand communication technique, the impact of chatbots cannot be neglected anymore.

Customer Loyalty 40

Customer Loyalty AI Machine Learning Customer Satisfaction 40