Intercom, Inc.

AUGUST 24, 2022

Our product and engineering teams have been busy building incredible features that will multiply the value Intercom brings to your business, and we can’t wait to introduce you to the latest and greatest innovations. How we’ve improved and innovated on our Messenger to help your business drive growth at scale.

Customer Retention 191

Customer Retention Engineering Innovation Event Production 191

Zendesk

AUGUST 22, 2023

Event companies get an overview of individual productions, booking crews, and scheduling logistics from a unified platform. Market: Event production Product: Management software The fit: 93-96% CSAT range Reaching product-market fit and what comes next Complacency can quickly kill momentum.

Net Promoter Score 52

Net Promoter Score Sports Social Media Finance 52

Intercom, Inc.

JULY 4, 2018

The idea of a product-first company isn’t exactly new. As Procter & Gamble CEO Bob McDonald once said, “We know from our history that while promotions may win quarters, innovation wins decades.” Similarly, James Dyson, of vacuum cleaner fame, would tell employees, “Focus on the product. The four traps facing product teams.

Gambling 191

Gambling Start-ups Innovation Sales 191

Intercom, Inc.

JULY 4, 2018

The idea of a product-first company isn’t exactly new. As Procter & Gamble CEO Bob McDonald once said, “We know from our history that while promotions may win quarters, innovation wins decades.” Similarly, James Dyson, of vacuum cleaner fame, would tell employees, “Focus on the product. The four traps facing product teams.

Gambling 165

Gambling Start-ups Innovation Sales 165