Hodusoft

FEBRUARY 22, 2022

HoduSoft partners with Signalmash to bring innovative UC products to US markets. HoduSoft has built an innovative suite of products over the years. It helps businesses develop innovative ways to improve their communications, outreach, and engagement. BRINGING THE MOST INNOVATIVE UC PRODUCTS . ABOUT SIGNALMASH.

Innovation 52

Innovation E-commerce Hospitality Hospitality 52

C3Centricity

OCTOBER 22, 2018

If you work in consumer goods you probably think you have nothing to learn from healthcare, right? After all, you have consumers in your industry name and well healthcare’s reputation is not that great. I ended up spending a night in a local University Hospital for the first time in my adult life. But think again.

Healthcare 81

Healthcare Customer Service Hospitality Hospitality 81

SurveySensum

MAY 20, 2020

To survive this pandemic, marketing managers need to adapt to resilience, innovation, agility, empathy and emotion and position themselves at the forefront of the longer-term shifts in consumer behavior resulting from this crisis. From buying groceries, banking, healthcare to learning every essential-have moved to mobile App.

Social Media 52

Social Media Customer Experience Healthcare Non-Profits 52

Qualtrics

JULY 9, 2019

I am grateful to Centers for Medicare and Medicaid Services (CMS) for their tremendous impact on the movement of patient experience in healthcare – but it’s time to modernize the program. A healthcare organization that sees 250,000 patients per year may have to make strategic decisions on feedback from fewer than 2,000 surveys. [3].

Healthcare 33

Healthcare Hospitality Hospitality Social Media 33

Steven Van Belleghem

APRIL 20, 2021

How a willingness to fail is closely connected to innovation. The near-universal adoption of smartphones and social media has fundamentally altered the science of complaints. How to start new businesses and create significant organic growth in an already successful company. Why culture is an imperative. Onstage haters.

Customer Experience 109

Customer Experience E-commerce Social Media Government 109

Comm100

AUGUST 23, 2018

The following best practices set contemporary leaders in innovation apart from the pack and represent what exceptional customer service looks like in 2018. How have these innovations worked out for Amazon? What this means is big news for business: More people across the globe are now using messaging apps over social media.

Customer Service 40

Customer Service Hospitality Hospitality Omnichannel 40

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jo Boswell – Customer Experience Innovator, Board Advisor, Executive Coach, CX Influencer. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132