Remove Healthcare Remove Hospitality Remove Social Media
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This is our time for a Patient CARE Revolution!

Bill Quiseng

For many years, there has been a stranglehold “Profits over People” mentality for healthcare leaders. Instead of focusing on the hospital’s financial health, doctors should focus on the patient’s emotional well-being. Patients don’t care how big the hospital is. This is our time. Let’s be loud and proud.

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How Helpful Contact Center Software is for the Healthcare Sector in the Time of Covid-19 Pandemic?

Hodusoft

Benefits of Contact Center Software for Healthcare Industry. Healthcare was among the first to bear the brunt, with the sudden spike in call volumes. The pandemic situation has changed the workings of the healthcare industry. Post-Covid Reality: Healthcare contact and call center software. The disruption is evident.

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How Helpful Contact Center Software is for the Healthcare Sector in the Time of Covid-19 Pandemic?

Hodusoft

This outbreak has affected almost all the industries and healthcare is among one of them. The way people used to access healthcare facilities has changed drastically. Now, communication has become an essential part of healthcare services, especially in large, multi-department healthcare facilities.

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Qualtrics gives thanks to healthcare workers

Qualtrics

It is a week to salute the healthcare workers that patients and families rely on in their darkest moments. Before coming to Qualtrics, I spent nearly 20 years on the frontlines of healthcare. When we think of healthcare workers, we immediately think of doctors and nurses. These are the faces of our healthcare heroes.

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What Consumer Goods Companies Can Learn From Healthcare. 7 Lessons of Customer Service Excellence

C3Centricity

If you work in consumer goods you probably think you have nothing to learn from healthcare, right? After all, you have consumers in your industry name and well healthcare’s reputation is not that great. I ended up spending a night in a local University Hospital for the first time in my adult life. But think again.

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Why Utility Companies Should Embrace Modern Customer Service Technology

Fonolo

Industries like retail, hospitality, and healthcare have continued to raise the bar to meet customer expectations. Whether its social media, call back technology, or chatbots, digital solutions have allowed companies to provide faster response times and multi-channel customer engagement.

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HoduSoft partners with Signalmash to bring innovative UC products to US markets

Hodusoft

Other products such as voice and SMS broadcasting software help businesses expand their customer outreach and connect with customers beyond social media and conventional communication channels such as e-mails and phone calls. The hospitality and travel and tourism sectors have benefited by using omnichannel call center solutions.