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Top Conversational AI Statistics and Trends to Follow in 2022

Ameyo Callversations

Conversational AI, as a leading contact center automation technology, stands at the convergence of these two business sides. The Natural Language Processing (NLP) technology used in these bots uses predictive analytics to understand user intent from their conversation or queries raised. Human-like Chatbots.

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A beginner’s guide to generative AI for business

Zendesk

Recent technological breakthroughs have introduced generative AI to the masses, putting it on a faster track to popularity than the World Wide Web. Generative AI uses machine learning (ML) algorithms to analyze large data sets. What seems like a long time ago, in a galaxy far, far away, humans existed without the internet.

AI 52