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Q&A with April Obersteller, Director of Global Experience at woom Bikes, One of the Fastest-Growing Companies in the U.S.

Execs In The Know

The brand specializes in designing and manufacturing high-quality bicycles for children. I began my career in the hospitality industry focusing on weddings and I loved it! O ne of the deepest for us has been the voice of the customer. You know, what some people consider chaos is my thrive zone; it’s the fun zone.

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Top 150 Global Customer Experience Thought Leaders and Influencers of 2020

SurveySensum

A leader in customer experience, he has spent years in leading successful CX, Voice of the Customer (VoC), and marketing teams. Chad Horenfeldt – Director of Customer Success at Kustomer. He is a thought leader, speaker, and has been the UK Customer Experience Awards Judge. . LinkedIn : [link] /.