Unleash Your Customer Service Team’s Full Potential with Virtual Agents
UJET
DECEMBER 10, 2020
Contact centers have more in common with sports teams than you might think. Virtual Agents are designed to be your human agents’ Pippen or Harrison or Gehrig (pick your sport). Different companies’ Virtual Agents vary drastically in both design and function, depending on how they’re set up and what technology they are equipped with.
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