Comm100

MARCH 9, 2022

Through a combination of innovative services and new technology, you’ll learn how credit unions can improve member experience with current and future members, as well their customer service reps too. Personalize support with an omnichannel engagement platform. Speed up support with live chat. Improve agent experience.

Omnichannel 74

Omnichannel Social Media Start-ups Innovation 74

Fonolo

JANUARY 22, 2020

Smart Customer Service, Washington DC. It’s packed full of CX innovators from a variety of industries, all exploring ways to delight their customers again and again; and make the customer experience a priority for businesses. Smart Customer Service , Washington DC. Location: Washington DC, USA. Lauderdale.

Customer Service 129

Customer Service Contact Center CX Education 129

Comm100

AUGUST 23, 2018

The following best practices set contemporary leaders in innovation apart from the pack and represent what exceptional customer service looks like in 2018. Multichannel” and “omnichannel” have been buzzwords for years now. Omnichannel isn’t actually about channels, it’s about your customers,” Krajewski says. “In billion U.S.

Customer Service 40

Customer Service Hospitality Hospitality Omnichannel 40

Callminer

AUGUST 1, 2017

Kolin Porter is the Vice President, Product Innovation at Higher Ed Growth. He’s been a featured speaker at NAPTE, The Next Big Idea, and a news source in: The New York Times, The Washington Post, The Wall Street Journal, ABC, CBS, CNET, and Investor’s Business Daily. Make sure your employees believe in your core values. Kolin Porter.

Contact Center 334

Contact Center Real Estate Start-ups Sales 334

SurveySensum

JULY 14, 2020

She has extensive consulting experience across strategy, innovation, and communication and is a passionate customer champion, who uses customer experience strategy and data-driven insights to solve business problems. Jaakko Männistö is an entrepreneur, Founder, and Omnichannel Customer Experience Professional. LinkedIn : [link].

Customer Experience 132

Customer Experience CX E-commerce Social Media 132

Comm100

MAY 22, 2020

Free Omnichannel Customer Engagement. Get Omnichannel Free. Omnichannel. If you want an excellent example of innovative and relevant names, look at the sports team names in the NFL, NBA, and NHL. Here are a few benefits of coining a name for your call center team, and we’ll walk through some examples too.

Omnichannel 52

Omnichannel Sales Sports Social Media 52