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Looking Ahead: Predicting the Future of BPOs [Live Discussion]

Fonolo

JANUARY 16, 2019

VPs & Directors of Web/Social Media. Thomas is founder and CEO of award-winning Expivia, a USA BPO omni-channel contact center located in Pennsylvania. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

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[Slideshare] Looking Ahead: Predicting the Future of BPOs

Fonolo

JANUARY 24, 2019

VPs & Directors of Web/Social Media. Thomas is founder and CEO of award-winning Expivia, a USA BPO omni-channel contact center located in Pennsylvania. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

Artificial Intelligence 62
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17 Surprising Stats About Call Centers

Fonolo

JANUARY 29, 2019

VPs & Directors of Web/Social Media. Thomas is founder and CEO of award-winning Expivia, a USA BPO omni-channel contact center located in Pennsylvania. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

Contact Center 85
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Avaya’s Annual Show Highlights Strength, New Directions

Fonolo

JANUARY 30, 2019

VPs & Directors of Web/Social Media. Thomas is founder and CEO of award-winning Expivia, a USA BPO omni-channel contact center located in Pennsylvania. As a thought leader, innovator, and the CEO of Fonolo, Shai Berger is on a clear mission to educate the call center industry on how to improve the customer experience.

Contact Center 57
Contact Center Social Media Education Innovation 57
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