Totango

JUNE 8, 2021

KR: At Monster, we measure engagement rate by the number of people that actually click through the email. KR: We tend to leverage a lot of the data to meet people where they are in the journey and trickle in other content – whether it’s video articles, training, content marketing material, etc. How do you measure engagement rate?

E-commerce 117

E-commerce Sales Technology Technology 117

SurveySensum

FEBRUARY 16, 2023

Sreekiran KR , Senior Manager of Customer Success Operations at Trellix, comments if only 0 is colored as red and 10 is colored as green, and the rest of the scores are colored in progressive colors then that could justify the 11-point scale else a 3-point scale is also sufficient to gather customer feedback.

NPS 97

NPS Net Promoter Score Close the Loop Customer Feedback 97

Logicalware

MAY 11, 2022

That’s not the way to build trust with a potential customer who’s waiting to spend 80,000 kr on beds,” says Alexander. It’s like putting a ‘closed’ sign outside your physical store to let customers know that you’re not there for them. Increasing conversion with proactive digital engagement.

Sales 52

Sales Retail Start-ups Technology 52