ClientSuccess
MAY 25, 2023
SILICON SLOPES, UTAH (PRWEB) MAY 23, 2023 ClientSuccess, a leading customer success software provider, has announced the launch of SmartCS , its groundbreaking AI-driven solution designed to empower customer success managers and executives with data-driven insights, optimized workflows, prescriptive recommendations, and intelligent actions.
Qualtrics
NOVEMBER 6, 2020
Using the popular Net Promoter Score (NPS) question “how likely is it you would recommend our product/service to a friend or colleague?” You can ask this NPS question as a pop-up survey within the app, after a customer has used the product. Example: How the Utah Jazz use app feedback.
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ClientSuccess
JULY 9, 2019
Location : Salt Lake City, Utah. To get more specific, we’ve actually created a shared strategy around NPS. Every three to six months, each functional team leader across the company submits one to two priorities for how their team is going to move the needle on our company’s NPS objectives. Company : Degreed. Question 1.
ClientSuccess
SEPTEMBER 24, 2019
5) From : Brett Andersen ; Director, Client Success | Company : Degreed | Location : Salt Lake City, Utah. To get more specific, we’ve actually created a shared strategy around NPS. each report on what they can do in order to achieve a better NPS score next time. Our head of engineering, product, finance, etc.
ClientSuccess
APRIL 4, 2017
Mitch Mcfarlane, SVP of Product and Customer Experience at Instructure , recently spoke alongside several other customer success executives and leaders at the CS100 Summit 2016 in Park City, Utah. He also helped the team hit 100% net revenue retention during this time and kept NPS scores consistently above 50. What clients are at risk?
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