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How Artificial Intelligence and Predictive Analytics Can Help You Reduce Customer Churn

CSAT.AI

Revuze’s software utilizes NLP, a form of artificial intelligence, and computational linguistics to filter for words that reveal customer attitudes and emotion, which are revealed in a sentiment analysis report. The second challenge lies in whether it’s structured or unstructured data.

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Speech Analytics and AI Is a Winning Combination

DMG Consulting

These applications are being pushed to the next level by more advanced AI-enabled technologies, like supervised, semi-supervised, and unsupervised machine learning and predictive analytics. As the pace of business has accelerated, the demand for real-time speech analytics has increased. Improvements in Speed and Accuracy.

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