Uniphore

JANUARY 21, 2022

Compliance assurance Healthcare service providers must comply with a litany of privacy, financial and medical disclosure guidelines. Source: HealthPayerIntelligence, September 2021. Employee efficiency Healthcare CX employees have an enormous task: resolving a wide variety of member requests quickly, accurately and with empathy.

Healthcare 147

Healthcare Net Promoter Score CX Artificial Intelligence 147

Lightico

MARCH 19, 2024

While banned in 2021, the FCA is reviewing loans dating back to 2007 , raising concerns for banks and potentially impacting millions of consumers. A Closer Look at Discretionary Commission Arrangements and Potential Mis-selling Prior to the 2021 ban, car dealerships often employed discretionary commission arrangements.

Finance 52

Finance Compliance Data Entry AI 52

Hodusoft

MARCH 21, 2024

from 2021 to 2028. Starting from customer support and call center operations to marketing, sales, data entry, administration, finance, and IT outsourcing, businesses can rely on this industry for a diverse array of services. As per a report , the global BPO market size was valued at $221.5

Omnichannel 52

Omnichannel Contact Center Social Media Data Entry 52