DMG Consulting
JUNE 8, 2021
Current Status of Speech (and Text) Analytics. Interaction analytics removes the mystery from customer conversations. Analytics-enabled QM has been talked about for at least 12 years and has been available to some degree for 10 of them.
SurveySensum
JULY 15, 2022
Top 10 Typeform alternatives in 2022. #1 The text analytics feature identifies the emotions behind each response and groups them accordingly. It offers extensive integration support and provides real-time analytics. . Equipped with advanced tools like AI, ML, etc. So which is the perfect alternative? Here’s why.
SurveySensum
MAY 19, 2023
According to the extensive research done by Satmetrix in 2022, the industry average NPS score in Banks is 31. Use text analytics to understand common themes in customer comments. AI-Powered Analytics : Utilizes AI and ML algorithms to analyze open-text feedback and identify key themes, sentiments, and trends.
Expert insights. Personalized for you.
107 
Let's personalize your content