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Conquering Uncertainty: How Intelligent Document Processing (IDP) Empowers Your Credit Analysts

Lightico

leap (YoY) in new-vehicle sales between March 2023 and March 2024. Here’s where Intelligent Document Processing (IDP) for Auto Finance , elevates the role of the credit analyst, & emerges as a game-changing technology. Power and GlobalData’s joint forecast paints a rosy picture , predicting a 12.1%

Finance 75
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Guest Post: Understanding Digital Customer Experience in Retail Industry

Shep Hyken

IDC analysts predict by 2024, 30% of Fortune 2000 companies will harness customer, product & inventory data to deploy the next best action that drives customer demand. 75% of retailers will fully integrate order and inventory data to optimize fulfillment. petabytes of unstructured data from 1 million customers every hour.

Retail 72
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Harnessing the Power of Generative AI in CRM

SugarCRM

However, with recent technological advancements, Artificial Intelligence (AI) and Machine Learning (ML) capabilities have become infused in all sorts of tools, and CRMs are no exception. Because of the data-backed content, such campaigns will likely have higher conversion rates. Read our 2024 State of CRM Report !

CRM 26
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The opinion of 6 experts on the future of contact centers in a post-corona world

Steven Van Belleghem

But we had had the modest ambition, in line with our 2024 vision, to fire up small initiatives in 2020 to explore the possibilities and impact of service experts or agents working from home. We see this evolution on progressing over two dimensions: the complexity of the tasks and the complexity of the data that is handled in those tasks.