Aquire
JANUARY 6, 2022
As more and more consumers go online for their buying needs, companies are increasingly turning to the ecommerce chatbot to meet evolving customer expectations and deliver instant, personalized, and seamless shopping experiences. Chat transcripts and surveys provide data to better understand your customers’ queries and pain points.
VOZIQ
APRIL 26, 2022
As we mentioned in a previous article, if you have one million customers with yearly revenue of $500 per customer, an annual churn rate of 20% can lead to $100 million in loss annually plus additional expenses as your business aims to replenish its customer base.
CSAT.AI
MAY 5, 2022
If customers expect these solutions to disappoint, they are predisposed to anticipate failure and quickly lose patience with any alternative that isn’t a human interaction. million USD with yearly compound growth expected to be 24.9% through 2028. Chat Bot Evolution. Bots are here to stay.
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