Fonolo

JANUARY 17, 2023

By 2031, the savings could grow to $240 billion. Along with huge cost savings, AI will be a tremendous boon to customers longing for better self-service, and agents who need relief from repetitive taskwork. Friendly service. It’s a great place to start and customers are very open to the technology.

Artificial Intelligence 154

Artificial Intelligence Contact Center CX Machine Learning 154

Hodusoft

MARCH 15, 2023

billion by 2031, a compounded annual growth rate (CAGR) of 17.3 The global IP PBX market is segmented based on region type, industry type (end users), businesses size, and services type. In the North American market, the United States is the center of advanced technology and is the home to the most number of startups in the world.

E-commerce 52

E-commerce Hospitality Hospitality Outlook 52

Hodusoft

APRIL 12, 2023

But only 11 percent of decision-makers in the insurance industry focus on omnichannel experiences to deliver quality experiences for customers. At HoduSoft, we have provided many insurance companies with high-quality omnichannel contact center software and helped them enhance customer experience.

Contact Center 52

Contact Center Omnichannel CX Customer Satisfaction 52

Hodusoft

AUGUST 16, 2023

The launch of 5G technology, the rise of mobile apps, the popularity of social media and instant messaging, and many more factors increased internet consumption by leaps and bounds. One such technology is multi-tenant IP PBX software ! At the same time, advancements in technology are happening at a breakneck speed.

Technology 52

Technology Technology Customer Retention Entertainment 52